Introduction

By accessing or purchasing from our website, you agree to follow and be bound by these Terms of Service. If you do not agree, please do not use our site.

Use of Our Website

You may not use our products or website for any illegal or unauthorized purpose. You agree not to violate any local, provincial, national, or international laws.

Orders and Payments

All prices displayed on our website are subject to change without notice.
We accept payments through PayPal and Shopify’s supported methods.
Your order is confirmed only after payment is completed. We reserve the right to refuse or cancel orders in cases of suspected fraud, pricing errors, or stock limitations.

Shipping and Delivery

Orders are processed within one to three business days.
For customers on Vancouver Island, British Columbia, we offer same day delivery depending on availability.
For other regions, shipping times vary based on location and carrier. We are not responsible for delays caused by the shipping carrier or customs.

Returns and Exchanges

We accept returns and exchanges within five days of receiving your order.
Items must be unused, unopened, and in a condition that allows resale.
To start a return or exchange, please contact us first for instructions.
Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.

Accuracy of Information

We make every effort to display accurate product information, but we do not warrant that all details, colours, descriptions, or pricing are always error free.

Intellectual Property

All content on this site, including images, texts, product descriptions, and branding, belongs to Lucky Juju. You may not copy, reproduce, or use any materials without permission.

Limitation of Liability

We are not liable for any damages arising from the use or misuse of our products. Professionals should use all products responsibly and according to their training.

Changes to Terms

We may update these Terms of Service at any time. Continued use of the site after changes means you accept the updated terms.

Contact Information

For questions about these Terms, please contact us at：luckyjuju.info@gmail.com

Wholesale and retail are welcome :) we are on the way to respond you

instagram: @luckyjujunailsupply @luckyjujubeauty

Email: luckyjuju.info@gmail.com

Information We Collect

We collect personal information necessary to fulfill your order, including:

• Your name

• Email address

• Shipping address

• Phone number

• Payment information (processed securely through PayPal or Shopify Payments)

• Browsing activity through cookies

We do not store your full payment details.

How We Use Your Information

We use your information to:

• Process and ship your orders

• Contact you regarding your purchase

• Provide customer support

• Improve our website

• Send promotional updates if you opt in

How We Protect Your Information

Your personal data is stored securely and only accessible to authorized staff.
We do not sell or share your information with third parties except those necessary for payment processing and shipping.

Third-Party Services

We use PayPal, Shopify, and shipping carriers, which may collect their own data under their privacy policies.
We are not responsible for how third-party services handle data, but we only partner with reputable providers.

Cookies

Our website uses cookies to improve your browsing experience and track preferences. You may disable cookies in your browser settings.

Data Retention

We keep order information for tax, legal, and administrative purposes.
If you request your information to be deleted, we will comply unless legally required to keep it.

Your Rights

You have the right to request access, correction, or deletion of your personal data.
You may contact us anytime to update your preferences.

Policy Updates

We may update this Privacy Policy as needed. The latest version will always appear on our website.